Payment and prices
- We only offer secure payment methods, which are Mastercard, Visa, and Klarna.
- We do not have access to your payment details.
- All prices include VAT.
- Shipping is always EUR 5. Free shipping on orders over EUR 42
- Delivery time within Sweden is 1 - 3 workdays
- Delivery time to Finland is 2 - 5 workdays
Right of return and cancellation
- 14 days right of withdrawal applies to all products starting the moment you receive the item.
- You always have the right to return your products, for any reason.
- Contact us by email if you want to return your order. Support@gotlandoriginals.com
- You have a 250-day guarantee on all our beeswax wraps, beeswax rolls, beeswax wrap bags, and vegan food wraps. If they lose their usability or do not live up to the promised quality level, you have the right to ask for a refund.
- If the aforementioned right is invoked, a full refund must be made within 14 working days.
- If the right of return is exercised, we will refund the value of your goods within 14 working days.
- The shipping cost of your order is non-refundable.
- We only use your provided personal data to enable delivery. These are archived when your order is delivered, and the customer archive is cleared annually, to facilitate possible returns.
- If you want us to delete your customer data earlier, you can contact us via email at any time, and we will do it.
- We do not share any of your provided personal data, including the email address you provided to receive our newsletter. You can unsubscribe from the newsletter at any time.
Company name: Gausta AB
Organization number: 559376-3575
VAT registration number: SE559376357501
Do not hesitate to get in touch with questions and concerns. Contact us via email at firstname.lastname@example.org and we will get back to you within 24 hours!